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How ppmatka Handles Your Personal Data

At ppmatka, we take the privacy of every account holder seriously — this page explains exactly what data we collect, why we collect it, and how you can…

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ppmatka How ppmatka Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is handled, want to request a copy of your information, or need to raise a concern about data use, our dedicated privacy contact…

Email Privacy Request Send a written request to our privacy team at the support email listed in your account dashboard. Include your registered phone number so we can verify your identity before processing any data access or deletion request.
Live Chat Support Our account support chat is available through the ppmatka.net help section. Select the Privacy and Data category when you start your chat so your query is routed directly to the team handling data requests.
Formal Written Notice For legal data requests or formal complaints, you may send written correspondence to the registered address shown in our terms and conditions page. We will acknowledge formal notices within 5 working days.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

Every data practice at ppmatka is designed around account-holder control and transparent processing. From the moment you create an account to the point you request deletion, your information follows a documented retention…

Data Collection

We collect only what is necessary to run your account — name, contact details, payment method identifiers via UPI, Paytm or PhonePe, and session activity logs. We do not collect biometric data or government ID numbers beyond what verification requires.

Cookie Practices

Cookies on ppmatka.net fall into three categories: strictly necessary (session management), functional (your language and region preferences), and analytics (aggregate traffic patterns). You can adjust non-essential cookies from your browser settings at any time.

Account Security Measures

Account credentials are hashed using industry-standard encryption. Payment session tokens tied to UPI, Paytm and PhonePe are discarded after each transaction completes. We do not store raw payment credentials on our application layer.

Data Retention Schedule

Active account data is retained for the duration of your account. Transaction records are kept for the period required under applicable financial regulations. If you close your account, non-essential profile data is deleted within 30 days of your request.

Your Rights

You have the right to access a copy of your data, correct inaccurate records, request deletion where no legal hold applies, and withdraw consent for optional processing. Submit any of these requests through the privacy contact channels listed on this page.

Third-Party Sharing

We share data with payment processors (UPI, Paytm, PhonePe networks) strictly to complete your transactions, and with fraud-detection services under data processing agreements. No personal data is passed to advertising networks or data brokers.

Frequently Asked Privacy Questions

The questions below cover the data rights and privacy practices we hear about most often from account holders in India. If your question is not listed here, reach out through the contact channels in the support section above.

We collect your name, email address, phone number, and the payment identifiers you use via UPI, Paytm or PhonePe. We also log device type and session activity to secure your account against unauthorised access.

Send a data access request to our privacy email from the address registered on your account. We will verify your identity and deliver a copy of your stored data within 30 days of receiving a valid request.

Yes. Where no legal retention obligation applies — such as transaction records required under financial law — we will delete your data within 30 days of a verified deletion request submitted through our privacy contact channels.

No. Payment identifiers tied to UPI, Paytm and PhonePe are shared only with the respective payment networks to process your transactions. We do not pass payment data to any advertising, analytics or data broker service.

We use strictly necessary cookies for session management and optional cookies for preferences and analytics. You can disable non-essential cookies through your browser settings; strictly necessary cookies cannot be turned off without affecting account functionality.

Non-essential profile data is deleted within 30 days of a confirmed account closure request. Transaction and financial records are retained for the legally required period under applicable Indian financial regulations, then securely destroyed.

Raise a concern via the privacy email or live chat channel listed in the support section of this page. If you are not satisfied with our response, you may escalate to the relevant data protection authority available where local law permits.

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